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Work your team shouldn't be doing by hand

We build three kinds of thing. Each one starts as a process you're already running badly by hand, and ends as something that runs itself while you sleep.

Chatbots and voice agents

For businesses losing enquiries to voicemail, slow replies and out-of-hours silence.

An agent picks up the moment someone messages or calls. It knows your services, your prices, your opening hours and your calendar — so it can actually finish the job rather than take a message.

When a question falls outside what it should answer, it hands over to a human with the full conversation attached. No one gets asked to repeat themselves.

Where they run

  • WhatsApp Business — the one most of our clients start with
  • Your website, as a widget that matches your design
  • Inbound phone calls, with a natural voice and call transfer
  • Instagram and Facebook messages
  • Email, for enquiries that arrive as long messages

Booking and rescheduling

Reads your real calendar, offers only free slots, books, confirms and sends the reminder. Handles the "can we move it to Thursday" follow-up too.

Lead qualification

Asks the three or four questions your sales team always asks, scores the answer, and only puts real prospects on your calendar.

Answering the same question again

Opening hours, parking, what's included, do you take this insurance. Trained on your documents, not on the open internet.

Workflow and CRM automations

For teams whose real job has quietly become moving information between five different tabs.

We map the path a piece of work takes through your business — enquiry to quote to invoice, or applicant to interview to offer — and remove every step where a person is only copying, pasting or chasing.

What's left is the part that needs judgement. A human still approves the quote; they just don't spend forty minutes assembling it first.

Things we connect

  • CRMs — HubSpot, Pipedrive, Zoho, Salesforce, or your spreadsheet
  • Calendars, inboxes and shared drives
  • Accounting and invoicing tools
  • Your booking system, PMS or practice software
  • Anything with an API, and a few things without one

Quote and proposal pipelines

An enquiry arrives, gets priced against your rate sheet, drafts itself in your template, and waits for one human click before it sends.

CRM hygiene, handled

Every call, message and form fills the record automatically. Duplicates merge. Stale deals get flagged before your pipeline lies to you.

Reminders and follow-ups

The nudge that gets sent whether or not anyone remembered. Appointment reminders, unpaid invoices, quotes going cold.

Consulting and training

For leaders who need a straight answer about what AI is worth in their business before they spend anything.

We spend a day or two inside your operation, then give you a short document: the three processes worth automating, what each would cost to build, what each would return, and the ones to leave alone.

If the honest answer is that you don't need us yet, that's what the document says. We would rather lose a project than sell you one that won't pay back.

AI readiness assessment

Two days, one written recommendation, priced against your numbers. Yours to take to any agency, including a different one.

Team training

Half-day sessions that teach your staff to use the tools well and spot where they shouldn't be trusted. Practical, not theoretical.

Fractional AI lead

A few days a month reviewing what's running, tuning it, and keeping your roadmap honest as the tools change underneath you.

Not sure which one you need?

That's what the first call is for. Bring the process that annoys you most and we'll tell you honestly whether it's worth automating.